1
Tenants report the issue
Capture the property, unit, description, photos, and urgency so repair requests do not disappear in WhatsApp threads.
Property maintenance and repairs
Property maintenance software for Kenyan landlords
Track leaking taps, electrical issues, repainting, plumbing, inspections, and tenant repair requests without losing the thread. PropFlow keeps maintenance records connected to each unit and property.
Maintenance workflow
From repair request to resolved ticket
2
Assign and track repair work
Route maintenance tickets to internal staff or trusted fundis, then monitor status from reported to resolved.
3
Record cost and evidence
Keep materials, labour, notes, photos, and repair history tied to the right property and tenant.
4
Close the loop with tenants
Update tenants faster, reduce repeat calls, and keep a searchable maintenance trail for future disputes.
Why property maintenance records matter
Fast repairs protect rental income. Good records protect the landlord. With PropFlow, every property maintenance request can carry the facts: who reported it, when it was assigned, what was fixed, how much it cost, and whether the tenant was updated.
- Reduce repeat calls about the same issue.
- See which units are costing more in repairs.
- Keep evidence for tenant disputes and inspections.
- Review maintenance spending beside rent collection.
Part of a full property system
Maintenance works best when it is connected to rent, tenant, unit, and document records. See the full property management software built for Kenya.
View property management software in KenyaStop managing repairs from scattered messages
Give tenants a cleaner way to report issues and give your team a cleaner way to resolve them.
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